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Frequently Asked Questions

for students

  • How often are sessions, and can I increase the number of sessions per week?

    • ​Sessions take place once a week for each subject chosen. If you would like to increase the number of sessions for a particular subject, we can work with your tutor to make that happen.

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  • How long are sessions, and can I increase the length of sessions?

    • Each session is 30 minutes long, but if you would like to change the length of sessions, we can accommodate that.
       

  • I am not available for class this week, or I missed my class. Is it possible to reschedule or cancel the lesson?​

    • Yes, you may either contact us or the tutor to inform them of a cancellation. If you would like to reschedule, it would be best to contact your tutor, so that you can work out a time that works.
       

  • I am not satisfied with the progress I have made with my tutor. Is it possible to request a new tutor?

    • Of course! We want you to make the most of these sessions, so if their teaching is not your style, we can find a new tutor who will be more compatible with you.
       

  • I am interested in adding on more subjects. Should I submit a new form?

    • Yes, submitting a new form with ONLY the additional subjects and updated timings would be most helpful.
       

  • I would like to stop tutoring sessions completely. How should I go about this?

    • You can email us about this change, and we will inform your tutors. We hope to have you back with us soon!
       

  • My tutor did not show up to class today, or I was not able to connect to the video platform successfully. What can I do about this?

    • You can feel free to contact your tutor or us, and we will arrange a different communication platform for sessions to occur.
       

  • How should I prepare for my session in order to make sure I can make the most out of my session?

    • Let your tutor know at least a day in advance if there is anything specific or a topic you have interest in covering. Be ready to learn!
       

  • How do tutors explain material?

    • They do not follow a standardized curriculum unless asked to. Using interactive learning platforms, they will help answer questions and provide explanations on any requested topics.
       

  • Is there a platform you recommend to contact my tutor?

    • With past experiences, we have found that email has been most useful in communicating with tutors.
       

  • I am more interested in homework help and occasional lessons rather than weekly sessions. Can you accommodate this?

    • Yes, we would be able to accommodate this, but the wait might be a little longer, as most of our tutors prefer to hold sessions every week.
       

  • Will I be notified about timings once I am paired with a tutor?

    • Yes, we will send out an email to all emails provided in the registration form. 
       

  • I am not within the age range given. Am I still eligible to register for tutoring?

    • Feel free to submit a form, and we will match you with a tutor as soon as possible. It may take a longer time than usual due to a lower availability of tutors for other age ranges.
       

  • Which courses can I be tutored in?

    • We have several tutors in science, math, social studies, computer science, English Language Arts, and Spanish.
       

  • What has been done to ensure safety on video platforms?

    • Our tutors are advised to put passwords on their meetings, only let in their students, and lock meetings once participants join.
       

  • We are having technical difficulties. What do I do?

    • If there are technical difficulties, try to contact your tutor as soon as possible informing them of the situation.
       

  • How much does tutoring cost?

    • Nothing! Tutoring is free and provided by EduCreate Tutors.

for tutors

  • What is the role of a tutor?

    • Tutors may teach new topics, provide further explanation if a student is confused, provide homework help, or answer any questions that may arise.
       

  • Am I provided material, or do I make my own curriculum? What is the best method for teaching?

    • You can make your own curriculum, but if you are feeling worried about doing so, we would be more than happy to provide material. The best method for teaching completely depends on your student. On the first lesson, we recommend that you get to know what works best for them to allow sessions to be more effective. Make sure to keep them engaged!
       

  • I would like to tutor more students. How do I sign up for this?

    • Feel free to email us with any updated information as well as how many more students you feel confident in handling. 
       

  • I am not available for class this week, or I missed my class. Is it possible to reschedule or cancel the lesson?

    • Make sure to email your student at least 24 hours in advance if you know that you are not available. Inform them if you have missed your scheduled class. It is possible to reschedule lessons, so work out a new timing with your student, or we can do so for you if you email us.
       

  • My student constantly misses our tutoring sessions. Is it possible to request a new student?

    • It is possible to request a new student, but do remember that students come from various backgrounds, so try to be understanding and email them kindly making sure there was no misunderstanding. If this continues, let us know, and we will interfere. 
       

  • Are volunteer hours given for tutoring?

    • We do sign off on volunteer hours, but please keep track of all of your lessons, as we will need to see the log before signing. Also, make sure to check with your school.
       

  • I would like to stop tutoring completely. How should I go about this?

    • Make sure to let us know, so that we can find a new tutor for your students. If possible, try to inform your student as well.
       

  • How should I prepare for my session?

    • Based on a topic your student tells you about, you may either prepare worksheets, practice problems, slides, or any other informative material of your choice to present during lessons.
       

  • My student and I were not able to successfully contact each other. Is there a recommended platform for communication?

    • With past experiences, we have found that email has been most useful in communicating with parents/guardians and students.
       

  • Am I allowed to assign homework and give assessments to my student?

    • In your first session with your student, we ask that you speak with their parent/guardian if possible and ask them. If that is not possible, you may assign homework and give assessments but be sure to explain the material and not overwhelm the students.
       

  • I am more interested in homework help and occasional lessons rather than weekly sessions. Can you accommodate this?

    • Yes, we would be able to accommodate this, but the wait might be a little longer, as most of our students prefer to hold sessions every week.
       

  • Will I be notified about timings once I am paired with a student?

    • Yes, we will send out an email to all emails provided in the application form. 
       

  • Which courses can I tutor in?

    • You can tutor in science, math, social studies, computer science, English Language Arts, Spanish, or suggest any other subjects as well.
       

  • How do I ensure safety on video platforms?

    • Please put passwords on their meetings, only let in your student, and lock the meeting once the participant joins.
       

  • I am not within the age range given. Am I still eligible to apply for tutoring?

    • Unfortunately, this opportunity is only available to high school students at the moment. But, if you email us with your situation, we will get back to you when more opportunities arise. 
       

  • We are having technical difficulties, or my student is not engaging with me. What do I do?

    • If there are technical difficulties, try to contact them as soon as possible. If your student is not engaging with you, please make sure to be patient and gentle with them, as it takes time for some students to warm up to a new environment.

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